Delivery

• The goods you order will be delivered to the address you give when you place your order, except that some deliveries are not made outside the United Kingdom.

• Orders placed before 3:00 pm on a working day will be processed that day and will be delivered as per the requested delivery option provided no additional security checks are required and all stock items are available. (A working day is any day other than weekends and bank or other public holidays.)

• If delivery cannot be made to your address for reasons under the Supplier's control the Supplier will inform you as soon as possible and refund or re-credit you for any sum that has been paid by you or debited from your credit card for delivery.

• If you deliberately fail to take delivery of the goods (otherwise than by reason of circumstances under control of the Supplier) then without prejudice to any other right or remedy available to the Supplier, the Supplier may:

• Store the goods until actual delivery and charge you for reasonable costs (including insurance) of storage; or

• Sell the goods at the best readily obtainable price and (after deducting all reasonable storage and selling expenses) account to you for any excess over the price you agreed to pay for the goods or charge you for any shortfall below the price you agreed to pay for the goods.
• If you fail to take delivery because you have cancelled your contract under the Distance Selling Regulations the

• Supplier shall refund or re-credit you within 30 days for any sum that has been paid by you or debited from your credit card for the goods, less any expenses incurred for failed delivery.

• Every effort will be made to deliver the goods as soon as possible after your order has been accepted. However, the Supplier will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery. In this case, the Supplier will inform you as soon as possible.

• Time for delivery shall not be of the essence. The goods may be delivered by the Supplier in advance of the quoted delivery date.

• Upon receipt of your order you will be asked to sign for the goods received in good condition. If you are unable to check the contents of the package at that moment in time please sign for the parcel as "UNCHECKED". Failure to do so may affect any warranty claims that you make thereafter.

Returns Procedure

• To exercise your right of cancellation, you must give written notice to the Supplier by letter or use the contact us page of our website, giving details of the goods ordered and (where appropriate) their delivery. Notification by phone is not sufficient. Please remember to quote your order number in all correspondence.

• If you exercise your right of cancellation after the goods have been delivered to you, you will be responsible for returning the goods to the Supplier at your own cost. The goods must be returned to the address shown below in their original state. You must take reasonable care to ensure the goods are not damaged in the meantime or in transit.

• Once you have notified the Supplier that you are cancelling the contract, the Supplier will refund or re-credit you within 30 days for any sum that has been paid by you or debited from your credit card for the goods excluding postage (unless goods are faulty or incorrectly sent).

• If you do not return the goods as required, the Supplier may charge you a sum not exceeding the direct costs of recovering the goods.